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FAQs, Prices & Policies
2022-23 Policies
*Some policies are subject to change due to Covid-19 restrictions and guidelines.
Scroll down for current policies.
Annual Registration Fee
An annual registration/enrollment fee of $40 per student is due upon initial enrollment for our
regular season of classes that begins in September.
Sibling discount applies (does not include Team/Crew reg. fee)---see details below.
Tuition Rates
Monthly tuition is a set rate and is based on an average month within a ten month dance season. Holidays, studio closures, short and long months, and the June recital are all taken into consideration when we set tuition rates. Tuition is the same amount each month regardless of how many classes or weeks there may be.
Tuition Payments/Autopay
All TUITION will be run on the 1st of every month (or within the first few days of the month if the 1st falls on a holiday or weekend). You will receive a notification by email if your payment is declined---you can update your credit card and make payment by signing into your account. If you would like to set up a alternate payment plan please contact the office prior to the date your first payment is due and we will make accommodations when possible.
ON THE 16TH OF EACH MONTH, ACCOUNTS WITH AN UNADDRESSED OVERDUE BALANCE WILL INCUR A LATE FEE. THE LATE FEE WILL BE 10% OF THE CURRENT PAST DUE AMOUNT, AND WILL BE APPLIED MONTHLY UNTIL ALL PAST DUE AMOUNTS ARE PAID IN FULL. PLEASE CONTACT OUR OFFICE TO ARRANGE A PAYMENT PLAN IN ORDER TO AVOID THESE LATE FEES.
AUTOPAY is required for all payments. A credit card is required to be on file while enrolled at PAC. Without a card on file, students have the potential of being dropped from their classes.
Sibling Discount
For each family, the student taking the most hours is full price. We offer a 30% discount on registration/enrollment fees (does not apply to Team/Crew reg. fee) and monthly tuition to any additional siblings taking classes at PAC.
30 Day Drop Policy
To drop a class you must first fill out this drop form and then notify the office of your request by email. A 30 day notice is required for a drop to be effective. Students can also switch classes at any time through Feb. 1st, 2023 as long as there are spots available---please email the office for assistance.
Pick Up/Drop Off
Please don't drop off dancers earlier than 10 minutes before class and pick up promptly at the end of class. Please do not leave ANY dancers under age 12 unattended outside of the studio. Younger dancers should be accompanied to the studio door.
Click below for specific drop off/pick up maps for each studio location.
Santa Cruz Map Watsonville Map
Missed Classes/Absences
If your dancer misses a class, you may schedule a make-up for them in another class of the same age and level as long as the class isn't full. There is a limit of one make-up per class/per month. Make-ups for a given class will expire once that class has been dropped. Make-up classes cannot be used in lieu of monthly enrollment/tuition. Make-up classes are not offered for holidays or scheduled studio closures, as those days have already been taken into consideration when tuition prices are set for each season. Please email the office to schedule all make-up classes.
Please note: starting in March, only "tech" and teen/adult classes may be used for make-up classes. All other classes will be focusing on recital dances.
Minimum Enrollment
Minimum enrollment for classes is usually 4 students. Most classes will have more than enough students by the first day, but If for some reason your child is enrolled in a class that doesn't meet
the minimum, we will happily help you find another suitable class that your dancer will love!
All accounts balances must be up to date before
registering for any future dance seasons.
SICK POLICY AND HEALTH/COVID PROTOCOLS
We kindly request that students with symptoms such as a cough, runny nose/congestion, sore throat, fever, or other symptoms of an illness please stay home until one of the following conditions have been met.
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cleared by a medical doctor
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tested negative at least 5 days past the onset of symptoms or exposure and received a negative result
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waited 10 days past the onset of symptoms before returning to the studio
If students have been exposed to Covid but have not yet developed symptoms, we ask that they do the following.
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wear a mask for the first 5 days after confirmed exposure to Covid
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test negative at the end of the five days before attending without a mask.
Please email our office with any questions or concerns.
Prices effective as of July 11, 2022
Drop-in attendance is available for adult classes only. Drop-in attendance must be set up and pre-paid in advance of class time at the following rates:
$18 per 45 minute class
$20 per 1 hour class
$25 per 1.5 hour class
Frequently Asked Questions
How do I register or enroll in classes?
An annual registration/enrollment fee of $40 per student is due UPON initial enrollment for our regular season of classes that begin in September. Sibling discount applies---see details above. In order to register/enroll in classes you will need to have your own PAC account. CLICK HERE to access or create your account. Once your account is set up you can access it anytime---please make a note of the email and password you use for your account for future reference. Once you are logged into your account you can: register for new seasons, enroll in classes, set up or change form of payment, view your billing history, make a payment, and view your child's schedule of classes. If you already have an account but have never signed in, just follow the above link and click 'Forgot my Password'. Then, type in the email associated with your PAC account.
Which Level of classes should I choose?
If your child's teacher has not approached you about moving them to a new level, we ask that you enroll in an age appropriate class in the same level as last year. Please note that we have students ranging from 3-18 years old and only 6 class levels, so all dancers may remain in each level for multiple years in a row.
If your child is a new student and you aren't sure what level class they should take, please email us at @pacificartscomplex.com for additional guidance.
How do tuition payments work?
All tuition and fees are to be done via AutoPay. When you set up your account, you will need to add an active credit or debit card to your account for us to keep on file. If you DO NOT have a card on file your student is not yet fully enrolled is may be bumped from the class if it fills up.
Monthly tuition fees usually run automatically on the 1st of each month. However, if the 1st happens to fall
on a holiday or weekend, tuition may run a day or two later.
Is tuition the same price every month?
Yes. Tuition is based on total for the season and is then divided into 10 equal monthly payments regardless of how many classes or weeks fall within a particular month. We’ve already factored in all holidays, short and long months, and additional studio expenses for June which include putting on the recitals. We do not prorate tuition for any reason other than adjusting the start date when adding a NEW class mid-month. This policy allows us to keep our tuition prices as affordable and accessible as possible.
What happens if a class is full and my student is placed on a waitlist?
Don't panic! There's a lot of movement between classes at the beginning of the season and the majority of people on waitlists end up getting into the class they want. If your child is on a waitlist they will automatically be moved up the queue as people drop or move classes. Once a spot has opened up you will receive an email notification. Please reply within 48 hours to confirm your child's spot in the class, at which time we will run tuition and move your student onto the roster. If we don't receive a reply within 48 hours, the spot will go to the next student on the waitlist. Please do not bring your child to a class for which they are waitlisted--they are already at maximum capacity and as such your child won't be able to participate.
How do I drop a class?
We require a 30 day notice for a drop to be effective. If you would like to drop a class or transfer to a different one, we're happy to assist you. To drop a class, please fill out this drop form AND notify our office of the pending drop by sending an email to pacificartscomplex@gmail.com.
Do you offer make-up classes?
If your dancer misses a class, they may do a make-up in another class of the same age and level as long as the class isn't full. There is a limit of one make-up per class/per month. Make-ups for a given class will expire once that class has been dropped. Make-up classes cannot be used in lieu of monthly enrollment/tuition. Make-up classes are not offered for holidays or scheduled studio closures as those days have already been taken into consideration when tuition prices are set for each season. Please email the office to schedule all make-up classes. Please note: make-up policy may differ depending upon Covid guidelines.
Where can I buy Dancewear?
The easiest way to get dress code essentials is to purchase them directly from our office or through our website for studio pickup. We have competitive pricing and pass our studio discount on to you. If we are temporarily out of your size or style, we recommend purchasing online at Discountdance.com. They have a wide selection and excellent costumer service.
Dress Codes for each class is listed along with class descriptions---info link here.
Refer a friend! If they are new to our studio and enroll in a class, be sure to have them tell us your name - you will get a free PAC shirt!