FAQs, Prices & Policies
Frequently Asked Questions
How do I register?
Students need to be registered before enrolling in classes each season. We are waiving the registration fee for 2020-21. To register, you will need to have your own PAC account. CLICK HERE to access or create your account. Through your account you can for register for new seasons, enroll in classes, set up or change form of payment, view your billing history, make a payment, and view classes. If you already have an account but have never signed in, just follow the above link and click 'Forgot my Password'. Then, type in the email associated with your PAC account.
Which Level should I choose?
If you are a current student and your teacher has not approached you about moving up a level, we ask that you register for the same level as last year. Please note that we have students ranging from 3-18 years old and only 6 class levels, so all dancers will be in the same level for multiple years in a row. If you are a new student and aren't sure what level class to take, please email @pacificartscomplex.com for additional guidance.
How do payments work?
All tuition and fees are done via AutoPay. When you register you will need to add an active credit or debit card to your account for us to keep on file. Not having a card on file means you are not technically registered for the class. All tuition fees run on the 1st of each month.
What happens if I'm on waitlist?
Don't panic! There's a lot of movement within classes at the beginning of the season and the majority of people on waitlists end up getting into the class they want. If you are on a waitlist you will automatically be moved up the queue as people drop or move classes. Once a spot has opened up you will receive an email notifying you that your dancer has been placed on the roster. Please reply to the email if you no longer want a spot in the class. Please do not attend a class for which you are waitlisted. These classes have waitlists because they are at capacity.
How do I drop a class?
If you would like to drop a class or transfer to a different one, we're happy to assist you. To drop a class, please fill out this drop form and then contact our office at email@example.com.
Do you offer make-up classes?
If your dancer misses a class due to illness, vacation etc. they may do a make-up in another class of the same age and level as long as the class isn't full. Make-ups for a given class will expire once that class has been dropped. Make-up classes cannot be used in lieu of monthly enrollment/tuition. Make-up classes are not offered for holidays or scheduled studio closures as those days have already been taken into consideration when tuition prices are set for each season.
Please note: make-up policy may differ under Covid guidelines---please contact the office for more info.
Where can I buy Dancewear?
The easiest way to get dress code essentials is to purchase them from our office. We have competitive pricing and pass our studio discount on to you. If we are temporarily out of your size or style, we recommend purchasing online at Discountdance.com. They have a wide selection and excellent costumer service.
Click here for link to our online store through Discount Dance.
Dress Code is listed along with class descriptions---info link here.
If you refer a friend that registers for a class be sure to have them tell us your name - you will get a free PAC shirt!
PRICES AS OF 12/1/20
Prices per hour apply to Camps, Inside classes/rehearsals and Outside classes
ONLINE ZOOM CLASS PRICING
1-2 Classes per week $60
Attend up to 2 classes of your choice each week. You are welcome to attend the same classes each week or mix it up and to try new styles and take from new teachers each week as your schedule allows.
Option 2 BEST VALUE
Unlimited Online Zoom Classes $100
We really hope our students can use this opportunity to try new classes and further their learning even though we aren't able to be together in person. Furthermore, this is the best way to support us, our staff and the dance community as a whole :)
Some policies have been temporarily changed due to Covid-19 restrictions and guidelines.
We are waiving the usual $30 registration fee for 2020-21
Monthly tuition rates are based on an average month within a ten month dance season. Holidays, studio closures, and short and long months are taken into consideration when we set tuition rates and therefore no discount is given in these instances.
All TUITION is due by the 1st of every month. Tuition is PAST DUE at end of day on the 5th of every month. A late fee (20.00) will be applied for all past due TUITION.
AUTOPAY is required for all TUITION. A credit card is required to be on file while enrolled at PAC. Without a card on file, students have the potential of being dropped from their classes.
For each family, the student taking the most hours is full price. We offer a 30% discount to any additional siblings taking classes at PAC.
30 Day Drop Policy
To drop a class you must fill out this drop form. All classes require a 30 day notice period before the drop is effective. However, you can transfer to a different class at no charge up until Feb 1.
Pick Up/Drop Off Policy
Our pick up/drop off policies are a little different this season. Teacher are required to disinfect in between classes and need the time in between classes to properly clean for the safety of our dancers. Please don't drop off dancers early and leave them unattended. This season especially, all dancers need to be picked up on time. Please view our safety video for drop off procedures.
Due to Covid-19 restrictions, we are unable to offer make-up classes this season. Instead, by request, a prorated credit will be applied to your account. The amount of the credit will be based on the value of the missed class according to monthly tuition & broken down by weekly hours taken.
All accounts must be current before registering for any future dance seasons.